Oscar Ozzy
Garcia.

Field-tested technical generalist who ships operational systems end-to-end: discovery, design, rollout, documentation, and post-launch support.

Natural bridge between engineering, vendors, and non-technical stakeholders; comfortable owning the "last mile" where a product meets a real site or a real customer. Founded and operate an independent technology consultancy serving small-business clients across identity and workspace administration, application security, and custom internal tooling. Looking for a remote role where customer-facing technical judgment and systems thinking compound.

• Turning messy operational problems into repeatable playbooks: SOPs, runbooks, rollout guides.
• Root-cause analysis across network, OS, hardware, vendor, and cloud boundaries.
• Requirements discovery and stakeholder translation: ops ↔ IT ↔ vendor ↔ exec.
• Multi-site deployments with tight uptime windows and unforgiving retail constraints.
• Documentation other people actually use, not shelfware.
• Early-stage product thinking: surfacing customer signal, pattern-matching across sites and clients.
• Data schema design and cleanup for messy, multi-language source material.
• Using agentic AI tools as a force multiplier — compressing research and prototyping loops without sacrificing rigor.

• Google UX Design Certificate
• Gilbarco Passport Certified Technician · POS and forecourt integration